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Kraft Heinz pilot AI agent simplifies ketchup production

Kraft Heinz pilot AI agent simplifies ketchup production

Diving Briefs:

  • Craft Heinz We are piloting AI agents to help employees better access information about the company’s ketchup production process through more plans for more use cases.
  • Tools are called Cooking bookI went from the idea to the prototype Less than 3 monthsThe company told CIO Dive. It is made of partnership MicrosovUse with T and construction Azure Openai. Workers have Access for 150 years To Craft Heinz Expert knowledge of ketchup production.
  • “If you tap the stroke or tablet of the keyboard, the user can ask a cooking book about everything from the thickness and color of Heinz Tomato Ketchup arrangement to insight into the efficiency of the production process. Cooking books are still in the early stages and can be accessed by some US team groups. The company did not say how much.

Dive Insights:

Craft Heinz AAgent DDIE to AI portfolio We pursue efficiency and knowledge preservation. ahead COOKBOOThe company has started a tastemaker designed to accelerate product development and marketing.

“This is not the first AI agent placed on Kraft Heinz.” Pat Nestor, head of decision -making intelligence products and platform, told CIO DIVE by email.. “We continue to explore the integrated AI solution that can lead to the extension and connectivity of the entire organization to unlock the additional value of business, employees and consumers.”

The new tool comes after the innovation funnel is polished because of the efforts to identify the right use of global foods and beverages giants. Form the business value assessment Trace success.

nest CIO diving said earlier this year that the company is trying to apply the AI ​​project to prepaid and monitor the AI ​​project by using the mixing of quantitative and qualitative indicators. This process helps to avoid other projects that are allocated by the allocated resources as the correct use of the right usage and bothering the business throughout the economy.

this year, 42% of the company Be Give up most of the AI ​​project,,, Increased from 17%in 2024According to AN S & P Global Market Intelligence The report has been posted March. CIOs and companies often connect the use cases to business goals, sign up for over -advertising from suppliers, and do not set priority of responsible practices. Among other implementation issues.

Craft Heinz Management Pickle production process And intercept Supply chain.

“We aim to expand it to other brands, products and Kraft Heinz business using the main learning and insights of the Cookbook pilot, and we are in the process of exploring additional use cases of current technology.” nest Said on Tuesday. “We know that it is essential to preserve and protect the knowledge and dedication of the topic expert’s quality.”

Despite AI INROADS, Kraft Heinz has significant changes.

Food and beverage giants are plan reverse Most of $46 billion Two companies focused on the merger, sauce, spread and seasonings of 2015 Lunch and Oscar Mayer. Frequently divided and merger Including technical obstaclesUncovered technical debt on the Migration Work Road.

The company opposed Many challenges Other people in the industry are facing, including changes in consumer patterns and challenging macroeconomic environments. In general, the focus of technology has become sharp. When you are in turmoil We pursue how businesses can relieve pressure.

Carlos Abrams-Rivera CEO said, “In particular, our investments in AI, especially AI, have changed our way of working. Q2 2025 Import phone ~ July. “We are leading the improvement of end -to -ends, from demand forecast improvement to factory floor process optimization.”

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