BBC News, Sydney
After the cyber attack aims to be a third -party customer service platform, Qantas contacts customers.
On June 30, Australian airlines detected “abnormal activity” on the platform used to store 6 million data, including name, email address, phone number, date of birth and frequent flyers in the contact center.
According to the statement, Qantas detects a violation, “In immediate steps and included the system.”
The company is still investigating the overall scope of violations, but it is expected that the ratio of the stolen data is “important.”
Passport details, credit card details, and personal financial information were not held in the violation system, and the public guarantees the frequent exhibitors’ accounts, passwords or pin numbers.
Quantas informed Australian Federal Police, Australian Cyber Security Center and Australian Information Committee office.
Vanessa Hudson, CEO of Qantas Group, said, “We sincerely apologize to our customers and this recognizes uncertainty.
She asked to call a dedicated support line if she was concerned about her, and confirmed that it would not affect the operation of Qantas or the safety of airlines.
This attack has been a few days since the FBI warns of a warning that the aviation division is a cyber crime group scattered spider.
Hawaiian Airlines and Canada’s West Jet, headquartered in the United States, has been influenced by similar cyber attacks over the past two weeks.
The BBC said the group was the main focus of the investigation of the wave of cyber attacks on British retailers, including M & S.
The Qantas violation is the latest work in Australia’s data violations this year, and in the last few months, Australians and nine media have suffered significant leaks.
In March 2025, the office of the Australian Information Committee (OAIC) announced its worst statistics on Australia’s violation of data after the record began in 2018.
Carly Kind, the chairman of Australia’s Personal Information Protection Committee, said in an OAIC statement that “the trend we are observing will not be reduced through the threat of data leakage, especially the efforts of malicious actors.”
KIND urged business and government agencies to strengthen security and data protection, and emphasized that both private and public sectors are vulnerable to cyber attacks.
