The US Federal Trade Commission filed a lawsuit against UBER and claimed by a ride and delivery company that participated in deceptive claims and cancellation practices.
Consumer Protection Watchdog accused the UBER for claiming that the Uber One subscribe service was filed with a customer and it was difficult for the user to cancel.
“Trump Bens FTC is fighting on behalf of the American people,” said Trump’s appointed president Andrew Ferguson.
A Uber spokesman denied this claim and said that the FTC decided to proceed with the lawsuit.
The UBER ONE subscription service, launched in 2021, promises users, including a user -free shipping and a discount on some rides and orders. This service can be purchased for $ 9.99 a month or $ 96 per year.
In a complaint raised on Monday, the FTC told consumers that “very difficult” is “very difficult.” Consumers said they can take up to 32 actions when they try to explore and cancel 23 screens.
In response to points, Uber challenged the claim.
A Uber spokesman Ryan Thornton said in a statement: “(C) ancellations can now use in -app at any time and take most people to less than 20 seconds.
UBER said that in order to cancel, the consumer had to contact us within 48 hours of the next claim, but it was no longer an incident and a customer could cancel it at any time.
The FTC also said that many consumers have registered with Uber without agreeing. Dissatisfaction quotes one consumer who claims to be charged without a Uber account.
Uber replied, “The consumer does not join or claim without consent.”
The legal action against Uber is the first lawsuit of FTC against US technology companies after President Donald Trump took office for the second term in January.
An example of an institution for meta, which began in the first Trump administration, is in the second week in the trial.
The FTC claims that the company, which was previously known as Facebook, acquired the Photosharing App Instagram in 2012 and acquired Messaging Service WhatsApp in 2014 to secure social media monopoly.
Meta said that the FTC’s lawsuit, which reviewed and approved the acquisition, was “wrong.”
