A false alarm about cholera delayed the arrival of the Norwegian Dawn at Port Louis, Mauritius. She was scheduled to disembark the ship on 25 February, but not until 27 February.
During the 12-day voyage from South Africa to Mauritius, six passengers were placed under surveillance on board the ship due to what the cruise line described as mild symptoms of a gastrointestinal illness. The Mauritian government required testing before allowing disembarkation.
According to those lines, no traces of cholera were found during testing. The Dawn was admitted to Port Louis on 27 February.
NCL said it has rescheduled its travel arrangements at no additional cost to all customers who booked flights through NCL. More than 400 flight schedules were changed within 24 hours, the airline said. Free Wi-Fi and phone service were also provided, allowing customers who purchased tickets directly to rearrange their travel plans.
The route will reimburse customers for “costs reasonably incurred” due to flight changes. Customers taking round-trip flights scheduled for February 28 will receive a complimentary hotel stay. Guests can also receive credit for future cruises.
The situation also delayed the departure of a 12-day voyage from Mauritius to Cape Town, South Africa. The voyage has been postponed to February 27, and all guests on board will receive complimentary hotel accommodations in Mauritius for two days, with a total of 1,200 hotel rooms available for a total of 2,000 passengers.
Guests also received a daily stipend to cover meals and other expenses, and NCL arranged free transportation to the port. Due to the shortened cruise, guests will also receive a prorated refund, an onboard spending credit and a future cruise credit.
